Viking Reviews

Viking Electronics is a company that designs and manufactures over 500 security and communication products such as Emergency Phones, Entry Systems, Paging Interfaces, Amplifiers, Mass Notification Systems, Hot Line Phones, Auto Dialers, Enclosures, and more. They offer a large selection of IP based solutions in addition to an extensive analog line. Their VoIP products are SIP compliant, with features such as built-in relays and automatic noise canceling.

The company is committed to developing new ideas using the latest technology to expand their product lines. All engineering, production, and shipping are kept in Hudson, Wisconsin. This is more than just a “Made in the USA” policy – it’s a way of keeping close to customers.

Customer service and product support are also close at hand. Whether one calls to get product information or support on a technical issue, they’ll be talking to someone in Hudson – not someone on another continent. Plus, they will get the answer they’re looking for, because the customer service and product support staff have decades of experience.

The company listens to customers since Viking was started in 1969. Whether customers have questions about a Viking product, or maybe they’re not even sure what they’re looking for, it’s important for the company to know what issues customers face on a daily basis. In fact, that’s where the company gets its best ideas for product improvements… from customers! So, the next time one is wondering if Viking makes a product for a particular application, they can pick up the phone and call. If Viking doesn’t make it, they’ll do their best to direct the caller to someone that does!

The new website features a layout focused on functionality. Product categories grouped by application, a tab dedicated to training and informative video content, and the “My Pick List” tool for creating and sharing a bill of materials with Viking distributors are just a few of the new features available now.

Viking Electronics designs and manufactures a variety of security and communication systems for businesses of all sizes. The majority of products are "problem solvers," designed to fix or add unique features to telephone or security systems.

If there are further inquiries, feel free to ask.

Pros:

• Customer Service: Viking Electronics is known for its close customer service and product support. The company is based in Hudson, Wisconsin, ensuring that customers can reach experienced staff directly for assistance.
• Product Variety: The company designs and manufactures over 500 security and communication products, including Emergency Phones, Entry Systems, Paging Interfaces, and more.
• Customer Feedback: Viking Electronics actively listens to customer feedback, using it to improve products and address customer needs.
• Functional Website: The new website features a layout focused on functionality, with product categories grouped by application and a tab dedicated to training and informative video content.

Cons:

• Pricing Information: The exact pricing details for products on vikingelectronics.com are not available on the website, and customers need to visit the site directly for the most accurate information.
• Limited Information on Amazon: The RAD-1 Line Powered Remote Access Device review on Amazon does not provide detailed information about the product's pros and cons.
• Working Environment: Some employees on Glassdoor mention that the company is small, which might limit career advancement opportunities for some individuals.